Existing customer information

Here you will find literature and forms you may require relating to your mortgage with Aldermore:

Tariff of charges

View a list of charges we make for the services we provide relating to your mortgage
doc_pdf Tariff of charges

How we handle complaints

We will do our best to provide a quality service. But if you do have cause for complaint, this information explains our complaints process.
doc_pdf How we handle complaints

Contact us

If you are an existing customer we have additional information to help you. If you need help or further information then please contact us.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Aldermore Bank PLC is authorised and regulated by the Financial Services Authority.
Registered Office: 1st Floor, Block B, Western House, Lynch Wood, Peterborough, PE2 6FZ. Registered in England No. 947662.